Q1: Can I get free samples ?
A1: Yes, of course，We can supply 2 pcs of samples for each item.
For those new potential clients we can supply free samples:
A.The customers who visit our factory
B.The customers who buy samples first,Then we will return his samples fee after get order over 20000USD.
Q2: When is your factory founded ? How many workers ？ How many products you can produce one month ?
A2: Our factory is founded in 2005 years,we already have 10 years of production experiences.Now owe 51-100 workers in 20000 square meters factory. Every month we can produce 20000pcs of LED Panel Lights in 6 pcs of LED Panel light assembly line.
Q3: What’s your fast delivery time?
A3: 1-3 days for sample order ; 10-15 days for bulk order.
Q4: How can you guarantee your product quality?
A4:All our products must accept 5 kinds of Checks during production:raw material check, Lights beads check, aluminum plate check, power supply check and the finished products need to pass 48 hours aging test.
Q5: What are functional panels?
A5: Such as 0-10V dimmable panels, triac dimmable panels ,Dali dimmable panels, waterproof panels,cct adjustable panels ,linear panels,Emergency panels etc.
Q6: How do you deal with the quality problem products after I buy your product?
A6:Our products with 3 years warranty for quality.
If any quality problem happened, we will supply new products as replacement by free.
Q7: Do you do OEM or ODM ?
A7: Yes, Of Course ,We have very experienced in-house design staff,and we possess extensive mold-making capability.Our lead engineer,Mr.He,has more than
10 years’s experience with master degree.
Q8: Where is your main market?
A11: Our market mainly in EU .All our products with EU listed .Like TUV CE ROHS ERP LM79, Now we are developing North America markets. Our UL Certification is making. It will be finished on june 10th ,2016.
